Management & Routine Maintenance

Capable, efficient network management and routine maintenance is essential to network health and the productivity of your workforce. Trinity employs a combination of on-site and remote administration techniques to ensure that that your network is fully supported.

Maintenance

Trinity's server and workstation maintenance plan includes individual system backup confirmation and test restoration for critical data, creation of system restore points, clean backup of user-specific application preferences and settings, disk cleanup, system security update report checks and manual handling of troublesome nodes, software updates and upgrades, confirming critical drive and printer mappings, data integrity checks and disk defragmentation, etc.

Following the execution of our meticulous maintenance, Trinity will load commonly used programs and/or execute typical use actions in mutiple programs to ensure that full functionality has not been compromised—particularly critical productivity suite, accounting, project management, communication (including fax and paging utilities), Internet browser, etc.

Management

If you are not precisely sure of your network assets, Trinity will perform an audit to discover and document individual units and map their relationships. Part of this audit will include documentation of each unit's primary user(s) and their security credentials. We will then place the information in a database where changes can be tracked and new units added as old units cycle out and new units cycle in.

Trinity will meet regularly with management and/or in-house IT staff to determine consistent and forecasted areas of need. We will assist in creating a reasonable IT budget for your company, or work to ensure that you derive as much benefit as possible from your existing budget.

Trinity knows that early adoption of new applications or major upgrades has the potential to destabilize your network and decrease productivity. For this purpose we carefully test critical software in its late beta and early production releases, as requested, to ensure that it will be a stable addition to your network.